Admin app

Dear Customer,

Welcome to our Customer Relationship Management application, designed to enhance your experience with our services. Here's what you can expect from our app:

• Data Usage Tracking: Monitor how much data you've downloaded and uploaded since your last connection to our server. Stay informed about your data consumption effortlessly.

Internet Package Change: Easily request a change to your internet package directly from the app. Customize your plan to fit your needs without any hassle.

Router Connectivity Test: Use the "Router Connectivity Test" feature to check if your WiFi signal is functioning correctly from your router to your device. If there's an issue, the app will provide you with solutions to resolve it quickly.

Support Ticket System: Open a "Support Ticket" for any assistance you need. You can also message our technical team about your issues directly from the app, eliminating the need to call our office.

Bill Payment: Pay your monthly bill conveniently through our app using the bKash payment gateway, with no additional charges. It's a seamless and secure way to manage your payments.

Payment History: View your payment history at any time to keep track of your transactions and ensure everything is up to date.

Notifications: Stay updated with notifications about any internet disruptions, special offers, or important news directly through the app.

Mobile Data Access: Access our services using mobile data. If your connection is cut due to an unpaid bill, you can pay it through the app using mobile data or any internet connection, and your service will be automatically reconnected.

Client Support & Ticket System: Even if you're completely disconnected from our internet, you can still open a support ticket using mobile data through the "Client Support & Ticket System." Our support team will address your issue promptly.

Our app is designed to provide you with a seamless and efficient way to manage your internet services. Enjoy the convenience and control at your fingertips.