Mein o2

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The Mein o2 app gives you full control over your mobile contract or prepaid line — anytime, anywhere. With this award-winning mobile app, you can easily access your consumption data, manage your contract, view invoices, and enjoy exclusive loyalty benefits from o2. Whether you're on a postpaid plan, prepaid tariff, or My Handy installment agreement, everything you need is right at your fingertips.

Discover the convenience of managing your o2 services directly from your smartphone. The Mein o2 app offers a seamless digital experience tailored for private customers. Business clients can use the dedicated o2 Business App, ensuring that every user gets the most relevant features and support.

Key Features for Contract Customers

• Consumption overview: Monitor your data usage (domestic and abroad), minutes, and SMS outside of included bundles — available as a convenient home screen widget.
• Tariff details & options: View your current plan and add new tariff features with ease.
• Edit personal data: Update your information quickly and securely while on the go.
• Billing transparency: Access your latest invoice and detailed itemized bill (EVN) whenever you need it.
• SIM & contract management: Port your number, order and activate an eSIM, or manage third-party services directly from the app.
• Network status check: Instantly verify o2 network coverage and submit fault reports.
• Loyalty rewards: Enjoy exclusive monthly benefits through the Priority loyalty program.

Features for Prepaid Customers

• Data & unit tracking: Keep track of your used data, call minutes, and SMS credits in real time.
• Credit balance & top-up: Check your current credit and recharge instantly within the app.
• Tariff flexibility: Upgrade your plan or add extra packages to suit your needs.
• Edit personal data: Update your profile conveniently from your mobile device.
• Live network status: Get instant updates on o2 network performance in your area.

My Handy Customer Features

• Contract overview: Get complete information about your My Handy agreement directly in the app.
• Digital billing: Access your electronic invoice without waiting for postal delivery.
• Installment tracking: Review your payment plan and stay up to date with upcoming payments.
• Early payment option: Settle your installments ahead of schedule when convenient.

Important Notes

Please note that the Mein o2 app is designed specifically for private o2 customers. For business users, the separate o2 Business App provides tailored tools and functions. Connections from Alice Mobile or other third-party providers are not supported through this application.

Liability & Requirements

As with any online service, availability may vary due to technical conditions. This app relies on the Telefónica Germany online infrastructure, so uninterrupted access cannot be guaranteed. To use the Mein o2 app, you must have an existing account at [yyxx].